Identificación de ejes de intervención para un programa de mejoras, a partir de un relevamiento del clima laboral, para las áreas administrativas de una empresa de servicios de limpieza y mantenimiento en CABA. Periodo 2022-2023
Fecha
2023-10-09
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Universidad Nacional Arturo Jauretche. Instituto de Ciencias Sociales y Administración
Resumen
En este Trabajo de Integrador Final, se realizó un Diagnóstico Organizacional a partir de una encuesta realizada por el subárea de Empleo y Desarrollo, perteneciente al área de RR.HH. Los emergentes analizados podrán ser insumo para realizar una futura propuesta de intervención. Esta encuesta sobre clima laboral, fue elaborada en los meses de junio y julio del año 2022 en una empresa de servicios ubicada en la Ciudad Autónoma de Buenos Aires, Argentina. Es por ello que analizamos los diversos resultados que relevamos de la encuesta catalogada como “Clima Laboral”. La misma, fue respondida por personal del área administrativa de la organización, tal como refiere el área responsable de la encuesta, con el objetivo de “proponer ejes de intervención mediante los resultados de la encuesta para tener constancia sobre cuál es el grado de satisfacción y comodidad de los colaboradores dentro de la organización”. Avanzamos con el marco normativo y teórico donde trabajamos las palabras claves que nos ayudaron a complementar el análisis, sumando con la descripción de la organización y el organigrama del mismo, para posteriormente, descomponer la encuesta con la intención de presentar diversos ejes de mejoras a incorporar en Gestión del Personal.
In this Final Integrator Work, an Organizational Diagnosis was carried out based on a survey carried out by the Employment and Development subarea, belonging to the HR area. The analyzed emergencies could be input to make a future intervention proposal. This survey on the work environment was carried out in the months of June and July 2022 in a service company located in the Autonomous City of Buenos Aires, Argentina. That is why we analyze the various results that we collected from the survey classified as “Work Climate”. It was answered by personnel from the administrative area of the organization, as reported by the area responsible for the survey, with the objective of "proposing axes of intervention through the results of the survey to have knowledge of the degree of satisfaction and comfort of collaborators within the organization.” We move forward with the regulatory and theoretical framework where we work on the keywords that helped us complement the analysis, adding with the description of the organization and its organizational chart, to later decompose the survey with the intention of presenting various axes of improvements to be incorporated. in Personnel Management.
In this Final Integrator Work, an Organizational Diagnosis was carried out based on a survey carried out by the Employment and Development subarea, belonging to the HR area. The analyzed emergencies could be input to make a future intervention proposal. This survey on the work environment was carried out in the months of June and July 2022 in a service company located in the Autonomous City of Buenos Aires, Argentina. That is why we analyze the various results that we collected from the survey classified as “Work Climate”. It was answered by personnel from the administrative area of the organization, as reported by the area responsible for the survey, with the objective of "proposing axes of intervention through the results of the survey to have knowledge of the degree of satisfaction and comfort of collaborators within the organization.” We move forward with the regulatory and theoretical framework where we work on the keywords that helped us complement the analysis, adding with the description of the organization and its organizational chart, to later decompose the survey with the intention of presenting various axes of improvements to be incorporated. in Personnel Management.
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Clima Laboral, Cultura Organizacional, Gestión de Personal, Empresa de Servicios, Work Climate, Organizational Culture, Personnel Management, Service Company
Citación
Rodriguez, M. M. (2023). Identificación de ejes de intervención para un programa de mejoras, a partir de un relevamiento del clima laboral, para las áreas administrativas de una empresa de servicios de limpieza y mantenimiento en CABA. Periodo 2022-2023 [Trabajo final de grado, Universidad Nacional Arturo Jauretche]. https://rid.unaj.edu.ar/handle/123456789/3232