Proceso de Plan de Capacitación para mejorar el Desarrollo de Habilidades y Conocimiento al personal de una empresa láctea en crecimiento
Fecha
2024-11-01
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Universidad Nacional Arturo Jauretche. Instituto de Ciencias Sociales y Administración
Resumen
La capacitación es una herramienta fundamental para el personal, como para las empresas, un plan anual de capacitación es vital y es una forma de mejorar y desarrollar los conocimientos y las habilidades de las personas dentro de las empresas. Cada vez más, las empresas deben flexibilizarse y adaptarse a los nuevos tiempos, es por eso que necesitan contar con personal capacitado.
A partir de los resultados que arrojó el relevamiento en la planta Lácteos Muzzanova empresa alimenticia de productos lácteos específicamente queso mozzarella ubicada en la calle Peribebuy 2869 San Justo provincia de Buenos Aires, se encontró que no hay un programa adecuado, respecto a la inducción de nuevos ingresantes y o al personal permanente, sino que, la empresa no cuenta con un plan de capacitación, sobre las áreas de elaboración y producción respecto a usos de maquinarias y herramientas, por lo que afecta la efectividad de las tareas, respondiendo a las necesidades y de acuerdo a las metodologías de medición se pudo identificar las falencias de la empresa y la del personal en sus puestos de trabajo. En base al cuestionario y sabiendo la carencia que manifestó el personal, por esta razón se propone como objetivo general implementar un plan anual de capacitación, para mejorar y desarrollar las habilidades y conocimientos del personal de la planta, haciendo referencia a las etapas, los procesos, métodos y uso de las técnicas que llevaran a cabo en el aprendizaje, respecto a la elaboración y producción del queso mozzarella, en cuanto a los objetivos específicos es describir los métodos y técnicas que se van a utilizar, identificar cuáles son las necesidades y generar un plan para que el personal conozca las tareas a realizar.
Por tal motivo, en ese contexto es tan importante que el proceso del plan anual de capacitación, sea adecuado en resolver las necesidades de la empresa, pues de ellas depende que realmente se den los resultados esperados, y se logren los objetivos propuestos de aumentar y desarrollar los conocimientos y habilidades del personal y superar las carencias y dificultades.
Training is a fundamental tool for staff, as for companies, an annual training plan is vital and is a way to improve and develop the knowledge and skills of people within companies. Increasingly, companies must become more flexible and adapt to new times, which is why they need to have trained personnel. Based on the results of the survey at the Lacteos Muzzanova plant, a dairy food company specifically mozzarella cheese located at Peribebuy Street 2869 San Justo province of Buenos Aires, it was found that there is no adequate program regarding the induction of new entrants and or permanent staff, but the company does not have a training plan on the areas of preparation and production with respect to the use of machinery and tools, which affects the effectiveness of the tasks, responding to the needs and According to the measurement methodologies, it was possible to identify the shortcomings of the company and the staff in their jobs. Based on the questionnaire and knowing the shortcomings that the staff expressed, for this reason the general objective is proposed to implement an annual training plan, to improve and develop the skills and knowledge of the plant personnel, making reference to the stages, processes , methods and use of the techniques that will be carried out in the learning, regarding the preparation and production of mozzarella cheese, in terms of the specific objectives is to describe the methods and techniques that are going to be used, identify what the needs are and generate a plan so that staff know the tasks to be performed. For this reason, in this context it is so important that the annual training plan process is adequate in resolving the needs of the company, since it depends on them whether the expected results are really given and the proposed objectives of increasing and develop the knowledge and skills of staff and overcome shortcomings and difficulties.
Training is a fundamental tool for staff, as for companies, an annual training plan is vital and is a way to improve and develop the knowledge and skills of people within companies. Increasingly, companies must become more flexible and adapt to new times, which is why they need to have trained personnel. Based on the results of the survey at the Lacteos Muzzanova plant, a dairy food company specifically mozzarella cheese located at Peribebuy Street 2869 San Justo province of Buenos Aires, it was found that there is no adequate program regarding the induction of new entrants and or permanent staff, but the company does not have a training plan on the areas of preparation and production with respect to the use of machinery and tools, which affects the effectiveness of the tasks, responding to the needs and According to the measurement methodologies, it was possible to identify the shortcomings of the company and the staff in their jobs. Based on the questionnaire and knowing the shortcomings that the staff expressed, for this reason the general objective is proposed to implement an annual training plan, to improve and develop the skills and knowledge of the plant personnel, making reference to the stages, processes , methods and use of the techniques that will be carried out in the learning, regarding the preparation and production of mozzarella cheese, in terms of the specific objectives is to describe the methods and techniques that are going to be used, identify what the needs are and generate a plan so that staff know the tasks to be performed. For this reason, in this context it is so important that the annual training plan process is adequate in resolving the needs of the company, since it depends on them whether the expected results are really given and the proposed objectives of increasing and develop the knowledge and skills of staff and overcome shortcomings and difficulties.
Descripción
Palabras clave
Plan, Capacitación, Desarrollo, Habilidades, Conocimientos, Plan, Training, Development, Skills, Knowledge
Citación
Gallardo M. C. (2024). Proceso de Plan de Capacitación para mejorar el Desarrollo de Habilidades y Conocimiento al personal de una empresa láctea en crecimiento [Trabajo final de grado, Universidad Nacional Arturo Jauretche]. https://rid.unaj.edu.ar/handle/123456789/3263